Terms and Conditions
Milner’s Pty Ltd is the exclusive Australian importer and distributor of Vornado branded consumer products,
and warrants to the original purchaser that all Vornado products purchased from an authorised Australia stockist
will be free from defects in materials and/or workmanship for a period of five (5) years from the date of purchase.
Any product deemed faulty in terms of materials and/or workmanship that is returned to Milner’s or the original
place of purchase within the warranty period (together with proof of purchase) will be replaced free of charge
by Milner’s. Milner’s will bear any expenses associated with processing a genuine warranty claim including postage
costs associated with the return of the faulty product to Milner’s for inspection and the delivery of any replacement
product to the purchaser.
The warranty referred to above does not apply:
a) to any defect or failure attributable to accident, misuse, abuse, negligence, or non-adherence
to the prescribed use/operating instructions on the part of the user, or to the improper installation
or connection to an inadequate or faulty power;
b) if the product has been serviced or repaired by any party not expressly authorised by Milner’s
to do so;
c) if any serial number has been removed or defaced.
The terms of the warranty set out herein are additional to, and in no way limit, vary or exclude any rights
conferredby any conditions or warran¬ties imposed by the provisions of the Australia Competition
and Consumer Act, and/or any similar fair trade legislation of any state in Australia.
Vornado products come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
To ensure prompt processing of any warranty claim, please complete the warranty registration at