FREQUENTLY ASKED QUESTIONS

Vornado is committed to providing products that ensure your indoor spaces are clean comfort zones all year round.
Browse the tabs below for our most frequently asked questions about each product.

What’s the difference between a fan and an air circulator?

While ordinary or commodity “fans” move air, they simply lack the aerodynamics to circulate air. Specifically, fans have a wide dispersion pattern with no room penetration. Because of this, you must have the fan blowing on you in order to derive comfort.
Vornado Air Circulators are highly efficient air moving devices that make ordinary fans obsolete. The system includes a unique combination of aerodynamic elements (Inlet air accelerator or flow straightener, deep-pitch propeller, blade duct and AirTensity™ grill). The combination of elements results in a room penetrating vortex or “beam” of air. We call this Vornado Vortex Action. Vortex Action excites all the air in the room into complete and continuous motion. This excitation enlivens room air and delivers comfort to all room occupants anywhere in the room.
What’s more, the ability of a Vornado Air Circulator to move air over long distances affords you a variety of uses including air exchange between rooms, up the stairs or down the hall. No ordinary fan delivers comfort like a Vornado Air Circulator.


So, how do I best utilise my Vornado Air Circulator in summer?

In summer, we recommend running the unit on “High” and aiming the beam of air so that it hits a wall across the room roughly halfway up. This will allow for the establishment of a high speed circulation pattern in the room.
Here’s a helpful hint: Always make certain the vortex travels across the room unobstructed. This is required for proper circulation.


I have air conditioning. How does moving air with a Vornado Air Circulator make you feel cooler and save money?

It has been shown that circulating air raises your threshold of discomfort. That means if you’re comfortable at a 22-degree thermostat setting with NO air moving, you can enjoy the same level of comfort at a higher thermostat setting, say 25-degrees. That 3-degree increase of the thermostat can translate into as much as a 10% savings on your electric bill. (Energy savings vary by part of the country. Savings estimates are provided by the Department of Energy.)


You speak of year-round use. Why and how do I use a Vornado Air Circulator in winter?

Why? To better utilize available heat in the room. As you know, hot air rises and cool air falls. Without air circulation, heat is simply trapped at the ceiling and, therefore, wasted. How? Select a low-speed setting and point the adjustable fan head toward the ceiling. This forces the hot air off the ceiling and mixes it with the cooler air near the floor resulting in an even distribution of heat throughout the entire room. This can save you money.


Is there any advantage to having more than one Vornado Air Circulator operating in a single room?

It depends on the size and shape of the room as well as how you direct the airflow. In larger rooms, a second Vornado Air Circulator can provide additional comfort as long as the Vornados are not pointed directly at each other effectively canceling one other.


I have ceiling fans. Can I use a Vornado Air Circulator too?

Certainly, but you may need to experiment as the strong downdraft of the ceiling fan may create enough of a disturbance in the room as to minimize or negate the benefits of the Vornado Air Circulator. Interestingly, we have had a number of consumers tell us they quit using their ceiling fans because the circulation and comfort delivered by Vornado is gentler and more complete.


We spend as much of the summer season as possible outside on our patio. Although we have a canopy over it, there aren’t any walls. Would a Vornado Air Circulator help keep us comfortable?

Yes, but the Vornado Air Circulator must blow directly on you since the space is not enclosed and, therefore, prohibits circulation. However, please remember that Vornado products are not recommended, nor are they listed with UL, for outdoor use.


Do I need to oil the motor in my Vornado Air Circulator?

Your Vornado Air Circulator’s motor will NEVER need oiling as it is permanently lubricated. Adding oil, especially the wrong kind of oil, can ruin the motor.


How do I remove the grill for my 533 and 633 Air Circulator?

Remove the 3 screws (indicated in pink) located in between the ribs of the inlet grill at roughly 10, 2 and 6 o’clock positions. (Do not remove the 2 screws on the pivot arms.) Place the circulator so that is facing you. Position your hands at the 10 and 2 o’clock positions- lift up and back on the outer grill to release the grill clips. Repeat the process against the remaining two clips. Replace by lining up the clips with the holes and firmly snapping the grill back into place. Replace the screws.

Why clean the air?

Primarily for health reasons. The Environmental Protection Agency reports that indoor air quality is 5x to 10x more polluted than the air outdoors and is a top environmental risk. The good news is – indoor air quality is a risk we can control.

The most effective way of maintaining good indoor air quality is to eliminate or reduce airborne particles that trigger allergic or asthmatic episodes. That’s where an Air Purifier comes in…effectively removing many irritating particles such as dust, pollen, dust mite waste, pet dander, tobacco smoke, mold spores, bacteria, odors, candlewick soot and much more.


How do these pollutants become airborne?

Particle pollutants become airborne with typical household activity. Walking over carpet, opening windows/blinds, sitting on furniture, pets scratching, opening doors are just a few ways irritants can become airborne. The microns tiny size allows them to stay airborne for hours and increases the likelihood of these irritants landing in or on you.


Why clean the air with a Vornado Air Purifier?

Vornado uses two layers of filtration, a Carbon Filter to trap odors and a True HEPA filter removing 99.97% of pollutants down to a 0.3micron size. Signature Vortex Action circulates all the air in the room because if the air is not moving – it’s not being cleaned! There are many other features that make Vornado unique. They include an upward clean air outlet, top-mounted controls, low-maintenance (no blades to clean weekly), long life True HEPA filter (2 to 4 years), and a distinctive sculptural shape that blends with any room.


What is True HEPA and why is it better than a regular HEPA filter?

HEPA stands or “High Efficiency Particulate Air”. True HEPA refers to a high-efficiency class of HEPA filter media rated 99.97% efficient at 0.3 microns.

What makes True HEPA special is its high particle capture efficiency. True HEPA filtration has been used for many years in nuclear facilities, manufacturing clean rooms and medical facilities where clean air and “Absolute Filtration” is required.

The American Lung Association refers to HEPA as the most efficient mechanical filters for removing small particles, which can be breathed deep into the lungs.


What does “99.97% efficient at 0.3 microns” mean?

It means that 99.97% of pollutants, dust, germs, bacteria, mold spores and other irritants can be removed by a True HEPA filter down to a 0.3 micron size. Particles that are smaller than 0.3 microns often attach to larger particles making them easy to capture or they attach themselves to the fibers of the True HEPA filter. To envision the size, line up 100,000 particles 0.3 micron in size end-to-end and it will equal one inch. For comparison, a typical human hair crosscut is about 70 microns.

Micron-inhaled


What is a True HEPA filter made of??

HEPA is a paper-like material made of densely spaced glass fibers. A powerful blower is need to pull air into the unit and through the filter. Allergens and particles are trapped in the dense fibers of the filter.


How noisy are Vornado Air Purifiers?

It is best described as a “fan” sound – always dependent on the setting and room size. Tests that compare noise level to performance level indicate Vornado units are among the industry’s best.


How often should I run my Vornado Air Purifier?

Vornado Air Cleaners are designed to be run 24/7. Individual usage will be based on your indoor air quality, pets in the house, allergy/asthma suffers, etc.

How large of an area will my Vornado Heater keep warm?

Because they not only heat the air but also circulate it, Vornado Heaters are more “comfort-efficient” than other comparably sized space heaters. While it’s very difficult to quote a particular room size, we can tell you that a Vornado will effectively warm just about any room in an average home.

NOTE: Vornado heaters are not intended for use in bathrooms or similar wet environments. Never place a heater where it may fall into a bathtub, swimming pool or other water container or on any wet surface.


I work in a cold office, is it safe to put my Vornado Heater under my desk?

It’s okay to run your Vornado heater under a desk as long as you don’t block the airflow path. If the airflow is blocked, the auto shut-off safety feature will cut power to the heater to prevent overheating.


We have young children and pets in our home. Is it safe to have my Vornado Heater running with them in the room?

THERE IS NO SUCH THING AS A “CHILD SAFE” OR “CHILD PROOF” HEATER OR ELECTRICAL APPLIANCE. Vornado heaters have been designed with a number of special safety features including a “cool-touch” case, 2-stage auto shut-off, tight grill spirals and tip-over protection. In fact, our units are perhaps among the most “safety-focused” products in their category. But just like a toaster, iron, hair dryer, etc., electric heaters are high wattage appliances. Children should be supervised to ensure that they do not play with the heater. Caution is necessary when any heater is used by or near children or people who may be incapacitated whenever the heater is left operating and unattended.